First China, then the US: Japan’s No. 1 online shopping mall Rakuten (again) outlines plans to go global


Rakuten

Hiroshi Mikitani, founder and president of Japan's leading online shopping mall Rakuten, has never made a bis secret of his seeing Rakuten as a global brand (here is some detailed background).

This is especially interesting since Rakuten is the biggest "purely" Japanese web company there is (its market cap exceeds $8 billion currently and SoftBank has a lot of other non-web related businesses, while Yahoo has a US background). To put things into perspective, this is eight times more than LinkedIn's current valuation and comes close to Facebook's $10 billion valuation.

What Rakuten has achieved so far in terms of globalization is:

  • establishing a service called Rakuten International Shipping Services on their Japanese site for customers who can't speak Japanese
  • setting up Rakuten Travel in English on their Japanese site for tourists looking for places to stay on their Japan trip
  • setting up offices in the US, Taiwan, Korea, Guam, China, Thailand and Luxembourg
  • buying and now running LinkShare (an affiliate marketing company) in the US for $425 million

Screenshot of Rakuten Taiwan's top page:

rakuten-taiwan-top

Mikitani gave an interesting  interview to the Nikkei, Japan's biggest business newspaper, a few days ago, stating this isn't all. In essence, he said that:

  • his company wants international sales to eventually reach 50%+ of all sales (the number hovers at around 10% currently)
  • Taiwan's market for Rakuten is about one-fourth the size of Japan's and there's a lot of room for further growth
  • Asia (China) is the next target market, followed by the US
  • American retailers should have the possibility to offer products on Rakuten's Japanese site
  • the malls of different countries could be interconnected, resulting in a global shopping mall
  • 27 countries in total are on Rakuten's list for internationalization (India is a high-potential market for Mikitani)

Mikitani also said his company is currently building a large-scale system, which is supposed to make it easier and quicker to roll out Rakuten services in multiple languages.


Author Information  Dr. Serkan Toto is a German based in Tokyo. Like us, he is passionate about introducing Japanese IT to the rest of the world. Full-time, Serkan works as an independent web industry consultant for hedge funds, venture capital companies and start-ups worldwide. He is also a writer for mega tech blog network TechCrunch, covering Japan-related technology and web trends. This is Serkan's website. Follow Serkan on Twitter here.


  • fox

    Although Rakuten allies with a big local company “uni-president” in Taiwan which has huge resources to promote it, but they’re still not doing well in Taiwan market. I guess they spent too much time to figure the localization problem out.

  • http://asiajin.com/ Serkan Toto

    Really? Rakuten itself says things go pretty well in Taiwan.

  • fox

    It depends on which side you think. Check the pitcure below:

    http://news.ixresearch.com/wp-content/uploads/2009/07/2009-07-31_aro3.png

    According to the information of Taiwan internet consulting company “ARO” ,in the reach rate ranking of Taiwan EC companies , Rakuten Taiwan is the no.9 player.

    the full article is here : http://news.ixresearch.com/?p=286 , sorry there is no English version.