Google Search Gibberishes to Some Users in Japan

google-japan-logo

Google Japan announced their apology on their search results for some users were showed garbled texts from 9th evening to 11:30 p.m. for around 6-7 hours on their official blog [J]. The bug affected some Japanese users and some other language users, as they wrote. It also said that it was caused by engineering human error.

I myself had not had such a problem so it might happen not on whole Google Japan’s servers but in some clusters.

A blog “Bikkel no Kuuchu Teien”(Hanging Gardens of Bikkel) reported his/her searching results of “cherry blossom”.

google-garbled-results-sakura

S/he and some other reported their browsers thought the page as Turkish. The correct results can be gotten now is like this,

google-correct-results-sakura

The cause was not explained in the official statement so let us search Japanese users reporting. There are many blogs, 2-channel bbs comments and Yahoo! Chiebukuro (Yahoo! Answers Japanese) questions.

According to a Oshiete Goo (Goo’s answers), the garbled page header did not have a character encoding meta direction “UTF-8″. Some people suggested to set browser encoding manually with UTF-8, which solved the garbles.

Most reports indicated that it happened only with Windows and Internet Explorer. Browser’s automatic encoding detection algorithms are different so probably no-encoding worked badly on IE this time for those users.

Many other bloggers reported that their uninstalling Google Toolbar solved the problem, but the official announcement denied that the bug was nothing related with Google Toolbar.

Yahoo! Japan’s daily Kyu-Jyosho Word Ranking (Surging Keyword Ranking) on 10th showed “Google Garbled” as 12th rank.

yahoo-hot-keywords-12th-google-garbled

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Author Information  Akky Akimoto is a one of the first pro-bloggers in Japan [J]. As an individual he writes for Asiajin and his own weblog [J]. He also produces web services including Twitter book recording service IvRead.com and comparison-chart community Narabe.com. Currently traveling in Taiwan.


2 Responses to “Google Search Gibberishes to Some Users in Japan”

  1. The Google Japan blog recently apologized for an error that had been showing results like above to a portion of the users.According to sources cited by Asiajin.com, the garbled pages sent to Japanese users (and some users of other languages) did not have a correct UTF8 character encoding… a popular error on smaller homepages, but certainly not usual for Google. Confronted with the character mess some users

  2. [...] I’ve wrote up the detail on Asiajin. asiajin.com/blog/2009/04/11/go … [...]

  3. [...] Japan Bug Showed Gibberish Results” here. For me, the key sentence in the news story was: According to sources cited by Asiajin.com, the garbled pages sent to Japanese users (and some users of other languages) did not have a [...]

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