{"id":1843,"date":"2009-01-11T02:28:47","date_gmt":"2009-01-10T17:28:47","guid":{"rendered":"http:\/\/asiajin.com\/blog\/?p=1843"},"modified":"2009-01-11T02:28:47","modified_gmt":"2009-01-10T17:28:47","slug":"surprise-triple-sized-automatic-withdrawal-angers-japanese-isp-kais-customers","status":"publish","type":"post","link":"https:\/\/asiajin.com\/blog\/2009\/01\/surprise-triple-sized-automatic-withdrawal-angers-japanese-isp-kais-customers\/","title":{"rendered":"Surprise Automatic Withdrawal Angers Japanese ISP Kai’s Customers"},"content":{"rendered":"

\"Logo \"linkclub\"
\nTokyo-based ISP and web-hosting provider, Kai Creates Inc.<\/a> (its services website is called “Linkclub<\/a>“), recently changed its service rates without notifying its customers. A large number of customer complaints have been reported to several consumer authorities, some sources report.
\nKai is famous as a time-honored Internet venture, it started business in 1990 before the dawn of Internet era in Japan.
\nUnlike in the U.S. and the rest of the world, most Japanese Internet users are forced to pay their bills by way of recurring credit card charges, because service providers prefer this method (which rarely fails to\u00a0collect monthly dues).\u00a0\u00a0 Once\u00a0your credit card number is received upon sign-up, the service provider no longer requires your approval to charge your card each month.\u00a0\u00a0 If you don’t like using credit cards, you can instead choose automatic bank drafts as your method of payment.\u00a0\u00a0 Once you submit the signed or sealed (ie. with a Japanese seal or hanko<\/em> registered to your bank) acceptance form, the bank pays your service provider without asking\u00a0you (the account holder) to confirm the amount to be paid each month.
\nKai’s customers are reportedly complaining about a raise in price of monthly usage fees, and\u00a0irregular withdrawals of 10,000 yen (approx.\u00a0USD 110) from some customers’ bank accounts without notice.
\nKai says on its website that it is forced to change\u00a0monthly usage fees from 3,900 yen to 5,700 yen (a 46 percent increase) to facilitate additional hardware to meet newly-introduced international security standards.\u00a0\u00a0 The number of customers who have been hit by the 10,000 yen (USD 110) withdrawal has reached more than 20,000.
\nJapan’s Ministry of Internal Affairs and Communications<\/a> has already started an investigation to find out whether Kai violated the telecommunication business law<\/a>.
\nKai’s note about\u00a0unscheduled and additional charges on its website [J]<\/a>:
\n\"Kai's
\nCorrection: This story incorrectly reported that Kai changed its monthly usage fees from 1,800yen to 5,700 yen. However, we have learned that 1,800 yen is actually the difference between the original price and the new one.<\/p>\n","protected":false},"excerpt":{"rendered":"

Tokyo-based ISP and web-hosting provider, Kai Creates Inc. (its services website is called “Linkclub“), recently changed its service rates without notifying its customers. A large number of customer complaints have been reported to several consumer authorities, some sources report. Kai is famous as a time-honored Internet venture, it started business in 1990 before the dawn… Continue reading Surprise Automatic Withdrawal Angers Japanese ISP Kai’s Customers<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[17,24],"tags":[1900,2097],"class_list":["post-1843","post","type-post","status-publish","format-standard","hentry","category-japan","category-news","tag-kai-creates","tag-linkclub","entry"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/posts\/1843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":0,"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/posts\/1843\/revisions"}],"wp:attachment":[{"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/media?parent=1843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/categories?post=1843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/asiajin.com\/blog\/wp-json\/wp\/v2\/tags?post=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}